Privacy Policy

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Privacy policy

This policy was last updated 06, 2021.

Protecting your privacy is important to Flix Standard Trust Inc. We believe the confidentiality and protection of customer information is one of our fundamental responsibilities. Flix Standard Trust Bank is committed to providing our customers a broad range of financial products and services while safeguarding customer information.

We will not disclose information about you to anyone except as disclosed in our Privacy Policy or as permitted by law.

FACTS

WHAT DOES Flix Standard Trust DO WITH YOUR PERSONAL INFORMATION?


Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and employment information
  • account balances and transaction history
  • credit history and investment experience

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Flix Standard Trust chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Flix Standard Trust share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –

information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes –

information about your creditworthiness
Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share

To limit our sharing

Call 1–888–PFTB and the operator will assist you. You will be asked a few short questions to verify your identity and decision regarding sharing.

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Questions?

Who we are


Who is providing this notice?

Flix Standard Trust Bank, Flix Standard Trust First Insurance Services, Inc. and the other entities listed in the Flix Standard Trust issuing entities section (all of which are affiliates). For purposes of this notice, these entities are collectively referred to as "Flix Standard Trust ."


What we do


How does Flix Standard Trust protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.


How does Flix Standard Trust collect my personal information?

We collect your personal information, for example, when you

  • open an account or make deposits or withdrawals from your account
  • apply for a loan or use your credit or debit card
  • seek advice about your investments

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.


Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.


Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include companies with a Flix Standard Trust name; financial companies such as Flix Standard Trust First Investments, Inc. and REO Holdings I, LLC.


Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Flix Standard Trust does not share with nonaffiliates so they can market to you.


Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include financial services companies such as insurance agencies.


Other important information


Flix Standard Trust issuing entities


Flix Standard Trust First National Corporation, Flix Standard Trust Bank, Flix Standard Trust First Insurance Services, Inc., Flix Standard Trust First Insurance Services of TN, LLC, Flix Standard Trust First Mortgage Company, Flix Standard Trust First Auto, Inc.